"Thank you! We are always glad to book through you. We had a wonderful time and would definitely recommend this resort to others looking to go to Riviera Maya.
Secrets Capri was beautiful and amazing. I think it’s probably the nicest resort we have ever stayed at. The rooms were gorgeous (I attached some pics for you).
|Secrets Capri, Riviera Maya|
|Secrets Capri Riviera Maya|
|Secrets Capri Riviera Maya|
|Secrets Capri Riviera MAya|
The exterior and the pool were very pretty too. I think this is the only vacation spot I have been to where even the pool restrooms smelled good! It wasn’t your usual musty smell with cement floors and walls- everything was tiled and they had a nice smell that was consistent throughout the resort. (That probably sounds strange, but it really did make it nice. I think I read a review where someone talked about the smell too.)
I thought the staff was lovely- everyone was very friendly and helpful. They tried to get everyone involved in activities but were not too pushy about it either, if you didn’t want to. They had plenty of activities, from crazy games to archery to kayaking. They didn’t give prizes for the games like some of the other resorts I had been too, but that didn’t really matter.
The waiters/waitresses were prompt and efficient. The food was delicious (except for the steak, which I probably wouldn’t expect to be as good in Mexico as in the US). I thought there was good variety too- we weren’t really eating the same thing until maybe the last night.
The entertainment was definitely the best that I have seen at a resort. They had a fire show that was really cool, but the best was the water show where they had a Cirque du Soleil type performance. Just when I thought they couldn’t come up with any other unique ideas, another performer would come out with something completely different that would just blow your mind.
The only things that I didn’t like (which are few and far between) were that they didn’t seem to air condition the workout room. It wasn’t stinky like you would expect, but it is definitely super hot in there when you are running on the treadmill. Also, the refrigerators in the rooms, workout room, etc. didn’t seem to really chill the drinks much at all. Another thing that I am sure is really difficult for the hotel to control is that people go crazy over the pool chairs and pool floats. They hoard them and hold onto them when they are not using them just so other people can’t use them. We noticed that sometimes the workers would take towels off of the chairs that people hadn’t been sitting in for a long time and would throw rafts back in the pool when people took them up to their pool chairs, and I thought that was great. Those are nit-picky things because I can’t really think of anything else negative to say.
I read some reviews about the beach not being very nice at this resort. I just wanted to make a point to say that Ryan and I both liked it. It wasn’t the largest beach, but the sand was really white and fine and clean. The workers really put a lot of effort into keeping the seaweed away. I ran on the beach a few times, and you could go several miles past several other resorts (so you aren’t really confined to just the Secrets Capri Beach). The water was also a beautiful blue color. They have to keep sandbags near the shore to keep the sand from all drifting away, but I thought Secrets had them laid out in a way that looked much nicer than some of the neighboring properties that I saw.
We did an excursion through Alltournative while we were there, and I would really recommend it as well. We visited Tulum (Mayan ruins) and then went to Jungla Maya and did repelling, zip lining, snorkeling, etc. I thought it was a lot of fun and was reasonably priced. They took pics throughout since you couldn’t really have your camera on those sorts of things, and they sold us the entire CD for $40, which I thought was fair.
Overall, everything went perfectly and we had an amazing time. Thank you so much!"
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